Terms of Use

City of Moncton Website Disclaimer Statement

Legal information about this website (waiver/disclaimer)

Material provided on this website is for general information purposes only and is not intended to provide specific legal advice for any individual and should not be relied upon in that regard.

While every effort has been made to verify that the information provided on this website is accurate, the City of Moncton claims no responsibility in any way for damages arising out of the use of this website.

The City of Moncton relies on reputable sources and believes the information provided on this website is correct and current, however the City of Moncton does not warrant the accuracy or completeness of the information.

The City of Moncton reserves the right to stop, change or modify this site and content in whole or in part at any time without notice.

This website provides links to other websites that have been independently developed by parties other than the City of Moncton. Links to these websites or references to other organizations do not constitute endorsement or approval by the City of Moncton. The City of Moncton makes no representations whatsoever about any other website you may access through this one.

Copyright © City of Moncton, 2018. All rights reserved. Unless permission is granted, no one may reproduce, store, redistribute or republish in any form, any material in part or in whole located on this website. 

Privacy and Security Statement

The City of Moncton is committed to protecting the privacy of any personal information you may provide when visiting our website. Part of that commitment is to explain what information may be collected and why, how it will be used and who may have access to it.

This privacy statement applies to interactions with the City of Moncton Web server. It does not apply to any other website. Following is an overview of our website practices.

Cookies and Pixels 

Pixels and cookies are used together on corporate website(s), social media channels, and for digital advertising in order to work together to make it easier for information that connects municipal programs and services to residents in an efficient manner.

A pixel is a scripting code placed on a website that records activity. This recorded activity provides valuable information and acts as a tracking communication mechanism between site visitors and digital advertisers.  

Cookies are a small piece of data stored in a user’s browser so they can be identified at a later time. When a user turns off cookies, they prevent the pixel from tracking their activity. The pixel, in this case, will still account for the anonymous visit to the page, but no other information can be recorded. This would occur when pixels are coded into webpages, which would require disclosure to visitors of that particular webpage and/or website.

In the event that cookies and pixels are used by the City of Moncton for retargeting purposes, it is exclusively for site improvement/analytic purposes or to re-target with digital/social media advertisements that would be relevant to the visitors behavior on City of Moncton websites based on the information they sought on our page. This information does not identify a visitor personally and is only used to administer the site, track digital analytics, or retarget advertisements. In order to be retargeted, website visitors are prompted with a request to accept that our website/specific webpage stores cookies. They will not have cookies stored or be retargeted by the pixel unless they acknowledge that they are present on the website and/or specific webpage that they are visiting.

The City does not automatically gather any personal information from you such as your name, phone number, street home address or email address.

Personal information

When you visit City of Moncton websites, you do so anonymously - there is no need to tell us who you are. If you direct an enquiry to a City department, we will ask you to provide your name and mailing address or e-mail address for the purpose of responding to your enquiry. Only those who “need to know” will have access to the personal information provided. All personal information collected is done sounder the authority, and in accordance with, the Right to Information and Protection of Privacy Act.

Encryption technology protects personal information during transmission. A notice stating “you are in a secure site” will be posted on City sites when you are in an encrypted session. A security icon will also appear in either the lower left corner or, depending on your browser, the lower right corner of your browser window. Secure pages are not saved in temporary caches on a computer. Once you exit secure screens, those screens cannot be accessed again. If encryption is not available through a site, an alternative means of communication will be recommended.

The City Web server does not collect or retain your e-mail address in a database format although some Internet Service Providers may automatically include your e-mail address with your IP address (Internet Protocol).

Personal information is only disposed of according to a records retention schedule. To ensure personal information is unrecoverable, a utility program is used to remove the electronic data and any paper records generated are shredded.

Logging practices

The City of Moncton logs HTTP requests to the City Web server. These logs record the IP address of site visitors. An IP address is the number automatically assigned to the computer or to the ISP (Internet Service Provider) requesting a URL.

Logged information, also known as clickstream data, is recorded in non-identifiable form and is used by City staff. Log files are archived and used for systems analysis, maintenance and site evaluation.

Comments?

We welcome any comments and suggestions about this site. Please contact us at webmaster [at] moncton.ca (webmaster[at]moncton[dot]ca).

If you have any questions about the City's website collection, use and disclosure practices, please contact: 

Shelley Morton
City Clerk
City Hall
655 Main St., Moncton, NB E1C 1E8
506.856.4341
Info.clerk [at] moncton.ca (shelley[dot]morton[at]moncton[dot]ca)